Every story tagged MDM, curated for CIOs and IT leaders — ranked by source credibility, engagement, and freshness.
5 stories · open in the command center
Apple's App Store logs every user tap and interaction, raising significant privacy and compliance concerns for enterprises managing iOS devices at scale. Researchers are publicly abandoning Apple's bug bounty program due to unresolved security vulnerabilities, including broken privacy controls (TCC), signaling potential gaps in Apple's security governance that IT organizations must evaluate for their device management strategies. Organizations need to reassess their Apple device security posture, data collection practices, and understand the implications of telemetry logging for regulatory compliance and user privacy.
Verizon sent a customer a refurbished phone with active Mobile Device Management (MDM) software still configured, enabling the company to remotely control and ultimately factory reset the device, resulting in complete data loss. This incident reveals critical gaps in Verizon's device sanitization processes and raises serious questions about whether similar data exposure risks exist across their refurbished device supply chain, with potential implications for customer trust, regulatory compliance, and enterprise device management standards. IT leaders should be concerned about vendor accountability in device lifecycle management and the security risks of improperly deprovisioned managed devices re-entering consumer channels.
Apple's new free device management platform in Apple Business removes cost barriers for small businesses to implement basic device management, but lacks the enterprise-grade capabilities required for compliance, security, and advanced IT operations. While this free tier establishes a necessary baseline for the Apple ecosystem and eliminates excuses for leaving devices unmanaged, it does not replace commercial MDM solutions that provide automated remediation, granular reporting, identity provider integration, and comprehensive security protection. IT organizations should view this as complementary to, not a replacement for, existing enterprise MDM investments.
PocketMDM introduces mobile accessibility to Apple Business Manager, enabling IT administrators to manage Apple device deployments and configurations directly from smartphones, reducing dependency on desktop-based management tools. This capability addresses the growing need for remote and mobile-first IT operations, allowing CIOs to streamline Apple device management workflows and improve operational flexibility across distributed teams. The tool represents an evolution in Mobile Device Management (MDM) platforms, with broader implications for how organizations approach Apple ecosystem governance and IT staff productivity.
A new open-source tool (add2abm) enables IT teams to enroll existing, in-use Macs into Apple Business Manager for Automated Device Enrollment without wiping devices—addressing a significant pain point for organizations managing legacy fleets, merged company assets, or consumer-purchased devices. This capability eliminates employee downtime and data migration hassles that traditionally required full device erasure and restoration, though the process requires physical device access and Recovery Mode operations. The solution is particularly valuable for IT organizations with mixed deployment models or those integrating acquired devices into centralized management platforms.