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The article clarifies that 'Forward Deployed Engineer' (FDE) represents two distinct roles with different business models: product builders who custom-develop solutions for customers (like Palantir's original model), and platform operators who configure and operationalize existing products for customer success. For most scaling AI startups, the platform operator model is more efficient and economical, allowing 5-10 accounts per FDE; however, product builder FDEs remain critical when serving large F500 enterprises with complex legacy environments or serving diverse use cases that drive core product development.