Every story tagged ERP Implementation, curated for CIOs and IT leaders — ranked by source credibility, engagement, and freshness.
3 stories · open in the command center
Organizations are failing ERP adoption not because vendors lack technical expertise, but because they underfund training (typically <5% of project budget) and rely on generic, vendor-led sessions disconnected from business processes and employee roles. Research demonstrates that building internal training capability through departmental super users—who understand business context, workflows, and have credibility with peers—significantly improves ERP readiness and implementation success rates compared to one-size-fits-all vendor training.
ERP implementation failures are primarily caused by internal organizational factors—such as poor change management, inadequate business process redesign, and insufficient stakeholder alignment—rather than vendor shortcomings, with studies showing 50-75% of ERP failures stem from internal issues. IT leaders must recognize that successful ERP deployments require strong organizational change leadership, clear business case definition, and executive commitment to process transformation, not just technology selection. This shift in accountability means CIOs should focus on building internal capabilities for change management and business process optimization as critical success factors.
Research on small business ERP implementations reveals that 50-75% of projects fail, but not primarily due to vendor or external factors—rather, success depends almost entirely on internal organizational practices including strategic preparation, disciplined execution, and strict scope control. CIOs and technology leaders should recognize that implementation outcomes are determined by their own change management rigor, executive sponsorship quality, and adoption strategies rather than external circumstances, fundamentally shifting accountability and control back to the IT organization.