Every story tagged Device Lockout, curated for CIOs and IT leaders — ranked by source credibility, engagement, and freshness.
2 stories · open in the command center
An iOS update removed support for a Czech keyboard special character (háček) from the lock screen, leaving users who included it in alphanumeric passcodes permanently locked out of their devices with no recovery option except full data wipe. This highlights critical risks in how operating system updates can create breaking changes to authentication mechanisms without migration paths, potentially affecting enterprise users with complex password policies. The incident underscores the need for robust backward compatibility testing and recovery procedures, especially as organizations adopt stricter security practices like alphanumeric device passcodes.
A subset of Galaxy S22 Ultra users are experiencing device lockouts after factory resets, with their phones incorrectly flagged as organization-managed despite being retail purchases, rendering devices unusable and creating a support burden with no clear root cause or resolution path identified. This issue has persisted for at least nine months with limited visibility, suggesting either a systemic vulnerability in Samsung's device management systems or isolated but recurring configuration errors that could impact enterprise mobile device management (MDM) trust and user experience at scale. IT organizations should monitor for similar patterns across their Samsung device deployments and evaluate the security implications of how organization management flags are applied and persisted through resets.