Ford’s new AI assistant can check your fuel levels and tire pressure
Ford is deploying an AI assistant across 8 million vehicles through its mobile app, with in-vehicle integration planned by 2027, enabling customers to query vehicle diagnostics, capabilities, and service needs in real-time. This move positions Ford to capture recurring engagement opportunities and competitive advantage in the automotive AI space as OEMs race to integrate AI features, while creating a platform for future monetization and deeper vehicle-customer integration. IT leaders should recognize this as a strategic shift toward connected vehicle ecosystems that will drive new data infrastructure, cybersecurity challenges, and opportunities for enterprise partnerships around vehicle telemetry and customer analytics.
Ford is rolling out a new AI-powered assistant that can answer questions about your Ford or Lincoln vehicle, such as how much fuel you'll need for your next road trip or whether your truck can tow that new motor boat. The app is rolling out first to the Ford and Lincoln mobile apps, where it will work as a chatbot that can answer questions about the vehicle's capabilities or future service needs. Since the app is linked to the customer's vehicle, the assistant knows many of the details about the particular make and model, including fuel levels, cargo capacity, and towing capabilities. Ford plans on rolling out a voice-powered assistant that … Read the full story at The Verge.