OpenAI launches Trusted Contact, an optional safety feature for ChatGPT that lets adult users assign an emergency contact for mental health and safety concerns (Jess Weatherbed/The Verge)

OpenAI has introduced Trusted Contact, a safety feature that allows ChatGPT users to designate emergency contacts for mental health and safety concerns, expanding protections previously available only to teenagers to adult users. This development signals OpenAI's commitment to responsible AI deployment and duty-of-care obligations, which may influence how enterprises evaluate AI tool governance, user support protocols, and liability frameworks. IT organizations should anticipate similar safety and accountability features becoming standard expectations across AI platforms, impacting vendor selection criteria and internal AI governance policies.