GM to pay $220 million after selling customer Smart Driver data

GM’s $220 million settlement over Smart Driver data sharing underscores how connected products can create major privacy, regulatory, and reputational risk when customer data governance is weak. For CIOs and technology leaders, the key takeaway is that privacy controls, consent management, and third-party data oversight must be built into digital offerings from the start, not treated as a compliance afterthought. IT organizations should expect tighter scrutiny of how telemetry and behavioral data are collected, retained, shared, and independently audited across vendors and platforms.