The long and the short of IT - the week in digibytes

The article underscores that AI adoption is outpacing governance, with most organizations still undertrained on approved tools, responsible use, and how to act on AI-generated outputs; for CIOs and technology leaders, this raises immediate risk-management, compliance, and operating-model concerns as agentic AI expands. It also shows how digitally enabled businesses like Tesco are turning AI, personalization, and rapid-delivery platforms into revenue growth and customer retention, reinforcing that IT must simultaneously tighten controls and accelerate value creation.