Banks prioritize responsible AI, governance as use soars

As AI adoption accelerates in banking, the biggest differentiator is shifting from experimentation to responsible scale: JPMorgan Chase and Capital One lead the field because they combine talent, leadership, and transparency with strong AI governance. For CIOs and technology leaders, the message is that AI value will depend as much on operating model, risk controls, and executive alignment as on the models themselves, making governance a core enabler of enterprise-wide adoption.