All the latest news on Meta’s cute, creepy Muse AI agent

Meta is positioning Muse as a broad AI agent for consumers and businesses, with new integrations across productivity and collaboration tools plus an enterprise platform aimed at developers and business customers. For CIOs, the business upside is clear—automation of routine work, account operations, and commerce workflows—but early security and privacy incidents show that agentic AI can create material risk if IT teams grant it broad access to corporate data, systems, or customer-facing accounts without strong controls. Strategically, this signals that AI agents are moving from experiments to operational platforms, so IT organizations will need new governance, identity, data-loss prevention, and human-approval workflows before scaling adoption.