OpenAI expands ChatGPT plugins with interactive panels and file viewers, launches a Plugin Creator tool, and adds MCP Events support for plugin automations (Sarah Perez/TechCrunch)

OpenAI’s latest ChatGPT plugin enhancements move the product from a conversational assistant toward a more interactive workflow platform, with panels, file viewers, and automation support that can reduce context switching and speed up knowledge work. For CIOs, this signals growing pressure to evaluate how ChatGPT fits into enterprise productivity, governance, and application integration strategies, especially as OpenAI makes it easier for teams to build and automate custom experiences without deep engineering effort. IT organizations will need to think about security, data access controls, lifecycle management, and where AI-driven workflows should complement or replace traditional software integrations.