I Think I Found an AI Agent Worth the Risk

The article argues that AI agents are crossing from novelty to practical business tools, with the potential to automate routine work like scheduling, reservations, travel changes, and other administrative tasks that consume employee time. For CIOs and technology leaders, the strategic implication is clear: agentic AI could materially improve productivity and user experience, but only if IT organizations address major risks around security, data retention, permissions, vendor access, and operational reliability before broad deployment.