WoW 2026 - the ‘New Workato’ shifts focus from implementation to intent

Workato is repositioning itself from a platform for assembling automation components into an intent-driven enterprise control plane, with AIRO as the primary interface for business and IT users. For CIOs, the strategic implication is a faster path from request to outcome, but also a stronger need for governance, shared context, and inventory control as AI assets proliferate across the enterprise. IT organizations will likely need to adapt operating models around centralized orchestration, process visibility, and approved reusable assets rather than managing fragmented recipes, agents, and MCP servers.