Attackers Manipulate AI Chatbots in Mass Disinformation, Phishing Campaign

Attackers are poisoning AI chatbot and AI-overview results with optimized fake support pages, reviews, and login links so tools like ChatGPT, Gemini, and Google AI Overview surface fraudulent guidance as if it were authoritative. For CIOs, this turns AI from a productivity enhancer into a potential trust and brand-risk multiplier: employees and customers may be redirected to phishing sites or bad support numbers, while IT and security teams must now defend not just endpoints and inboxes, but the information supply chain feeding AI systems.