1 in 4 agents run unmonitored, giving way to operational risk

New Relic’s report highlights a growing governance gap in enterprise AI: 1 in 4 AI agents are running unmonitored, creating operational and security risk as they autonomously change code, configurations, and infrastructure. For CIOs and technology leaders, the business implication is clear—AI adoption is expanding faster than visibility and control, pushing observability from a technical nice-to-have to a core operating capability, while also increasing tool sprawl unless organizations consolidate on unified platforms.