Meta says users will be able to video chat with Muse, agents will get their own email addresses, and Muse will get computer use on Mac and smart glasses support (Jay Peters/The Verge)

Meta is expanding Muse from a chatbot into a multimodal AI platform that can interact via video, operate on Macs, work through email identities, and extend to smart glasses. For CIOs and technology leaders, this signals a shift toward AI agents becoming more embedded in day-to-day workflows and customer interactions, with clear upside in productivity and user engagement but also new demands around security, identity management, data governance, and endpoint policy control.