Meta's Muse Is Better at Surveilling Than Helping Me

Meta’s Muse AI agent shows how consumer AI assistants are becoming powerful data-collection and workflow platforms, but the product also illustrates the strategic tradeoff CIOs must manage: more automation and personalization often means more sensitive data flowing into vendor-controlled systems. For IT leaders, the biggest implication is not productivity alone, but governance—default memory, broad access to email/banking data, and opt-in model training create material privacy, compliance, and third-party risk that should shape enterprise AI policy and employee guidance.