A survey of 42,151 adults in 36 countries and 8,607 US adults: populations in 34 of 37 surveyed countries expect AI to cause net job loss rather than growth (Pew Research Center)

A Pew survey across 37 countries shows that most respondents expect AI to reduce jobs rather than create them, signaling significant public concern about workforce disruption and a potential trust gap that could affect adoption, change management, and customer acceptance. For CIOs and technology leaders, this means AI strategy must be paired with clear business-value narratives, workforce reskilling, governance, and transparent communication to manage risk while capturing productivity gains.