Let's make quality the norm again

The article argues that improving product quality is essential to advancing a circular economy, with benefits that extend beyond sustainability to stronger consumer rights and greater societal resilience. For CIOs and technology leaders, this signals a strategic shift toward IT and procurement decisions that favor durable, repairable, and reusable products—reducing replacement costs, supply risk, and waste while supporting longer asset lifecycles and more responsible sourcing. Organizations that bake quality and circularity into technology standards can improve resilience, lower total cost of ownership, and align digital operations with broader ESG and regulatory expectations.