Telli (YC F24) is hiring engineers and designers [Berlin, on-site]

Telli’s hiring push signals continued investor-backed expansion in AI agents designed to run customer-facing operations, not just answer queries. For CIOs and technology leaders, this reflects a strategic shift toward AI that can preserve context, act across channels, and improve service quality at scale—potentially reducing support costs while raising expectations for always-on, multilingual, omnichannel experiences. IT organizations should view this as a cue to modernize customer service architecture, data integration, and governance so AI agents can be deployed safely and effectively in production.