PSA: ChatGPT outage is blocking users from logging in or creating new accounts [U: Fixed]

ChatGPT experienced a significant authentication outage affecting user login and account creation capabilities, highlighting the operational risks associated with dependency on third-party AI platforms for business-critical workflows. This incident underscores the need for IT organizations to develop contingency strategies, including fallback systems and multi-vendor approaches, to mitigate the business continuity impact of external service failures. For technology leaders, this serves as a critical reminder to assess organizational reliance on single-vendor solutions and establish service availability expectations in vendor agreements.

Marcus Mendes9to5Mac2 min read
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PSA: ChatGPT outage is blocking users from logging in or creating new accounts [U: Fixed]
Update, 8:54 p.m. ET: OpenAI says the issue is now fully resolved. The original story follows below. OpenAI has confirmed that users are encountering errors when trying to log in to their accounts or create new ones. Here are the details.