OpenAI now lets teams make custom bots that can do work on their own

OpenAI has released workspace agents—autonomous AI bots that can perform business tasks independently across cloud-based systems—available to enterprise and education users, marking a significant shift from static chatbots to autonomous task execution that can integrate with tools like Slack and Gmail. This development intensifies competition with Anthropic's Claude agents and signals the potential obsolescence of GPTs, requiring IT organizations to evaluate autonomous agent capabilities as a core component of their AI strategy and operational infrastructure. CIOs should anticipate increased demand for secure agent deployment, governance frameworks, and process redesign to leverage autonomous workflows while maintaining control and compliance.

The VergeApril 22, 20262 min read

OpenAI is giving users of its Business, Enterprise, Edu, and Teachers plans access to cloud-based "workspace" agents available in ChatGPT that can perform business tasks. In its blog post, OpenAI gives examples of agents like one that finds product feedback on the web and sends a report in Slack and a sales agent that can draft follow-up emails in Gmail. These new agents follow increasing interest in agents across the AI landscape, especially after OpenClaw - the AI agent formerly known as Clawdbot and Moltbot that touts itself as the "AI that actually does things" - went viral. OpenClaw founder Peter Steinberger now works for OpenAI. OpenA … Read the full story at The Verge.