Silicon Valley has forgotten what normal people want
Silicon Valley's growing disconnect from customer needs stems from tech leaders prioritizing 'inventing the future' over solving real problems, as evidenced by failed trends like NFTs, metaverse investments, and over-hyped AI applications. This fundamental shift from customer-centric product development to founder-vision-driven innovation has led to significant market missteps and wasted resources. The article suggests this trend reflects a dangerous lack of intellectual humility and market research that could undermine IT organizations' ability to deliver business value.
The Verge2 min read
The long-term risks of the All-In Podcast, illustrated. | Image: Cath Virginia / The Verge, Turbosquid, Getty Images One of the most mortifying things about knowing a lot of techies is listening to them tell me excitedly about some very important discovery that they believe they have made. Recently, I ran into an acquaintance of mine, who began talking my ear off about an amazing discovery he'd made with LLMs. Knowledge, it turns out, is structured into language! You could put one word into ChatGPT and it might understand what you wanted, or make up a word and see if it understood what you meant! These amazing new tools have revealed that the English corpus contains so much about its speakers! He concluded that LLMs are a discovery on par with writing. … Read the full story at The Verge.